A team of three Organizational Performance and Workplace Learning (OPWL)&nbsp;graduate students at Boise State University, ID, took on a Needs Assessment project in fall 2015 to ascertain the causes of declining accuracy in a key task in an aerospace manufacturing process. The project encountered numerous barriers within the client organization, but the team systematically applied human performance technology methods in multiple stages to gather and analyze the available data. The end result was a set of identified root causes and recommended interventions focused on improving performance. Our case study that has been published by the ISPI in their Performance Improvement Journal can be accessed by visiting the link&nbsp;<a href="http://onlinelibrary.wiley.com/doi/10.1002/pfi.21619/full" target="" rel="">http://onlinelibrary.wiley.com/doi/10.1002/pfi.21619/full</a>

Improving and Maintaining Torque Accuracy in Aerospace Manufacturing: A Case Study.

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