About Me
Hi, my name is Aayushi Patel, and I have over five years of experience in customer support, customer success, and process improvement in the retail and tech industries across Asia and North America.
In my current role as a Customer Success Specialist at Octfis Techno, I provide frontline support, ensuring a seamless onboarding experience for B2B clients. I specialize in troubleshooting technical issues, optimizing CRM product customization, and delivering customer training to improve retention and satisfaction. Previously, as a Brand Manager at Market Recon, I handled end to end customer lifecycle management, helping to increase product adoption and revenue growth.
What sets me apart is my ability to understand customer pain points quickly, provide effective solutions, and communicate complex technical concepts in a simple, customer friendly manner.I am highly adaptable, tech savvy, and thrive in fast paced environments.
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$20/hr
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