Islamabad, Pakistan
Team Leader . cusotmer support, custoeer retention, quality evaluator
Local Time - 01:37 PM
About Me
With 14 years of extensive experience in the call center industry, I have honed my expertise across various facets of customer service and operations. My tenure with a leading telecom company has provided me with a deep understanding of both inbound and outbound customer interactions, sales strategies, and quality evaluation. I excel in managing customer complaints, enhancing overall customer experience, and overseeing team performance to drive service excellence. Additionally, my skills extend to data entry and analysis, allowing me to leverage insights for strategic improvements. My commitment to delivering exceptional service and optimizing operational efficiency has been a cornerstone of my career.
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$10/hr
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