About Me
As a Digital Marketing Trainee at the Ministry of Communications and Information Technology MCIT, I am gaining professional digital marketing skills through the DEPI training program. I also work on freelancing digital marketing projects, where I handle strategy, campaign execution, content creation, audience targeting, and performance tracking across multiple platforms.
In addition to my digital marketing role, I have experience as a Client Services Manager at Karama, where I manage client inquiries, offer services, monitor feedback, and improve processes. I also use my interpersonal skills to handle sensitive client situations with empathy and respect. I collaborate closely with the operations team to ensure timely service delivery and seamless logistics, enhancing overall client satisfaction.
I am currently pursuing a Bachelors degree in Business: Business Administration, Marketing, and Related Support Services at Cairo University.
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