Abdullah Naveed

I am a Customer Success Analyst at Devspark Labs Pvt Ltd, which provides software solutions for various industries. I hold a Bachelors from Government College University, Faisalabad, where I have learned about the molecular and cellular aspects of life. I have also completed an online course on Introduction to Web Development from the University of California, Davis, where I gained basic skills in HTML, CSS, and JavaScript.
In my current role, I establish clear client retention goals, and process milestones for the clients and employees to work toward, assist customers with setting up and navigating programs or software, and promote the value of the product and the customer experience. I use my Customer Relationship Management CRM, multi tasking,and time management skills to effectively communicate with clients, resolve issues, and ensure their satisfaction.I am passionate about helping customers achieve their desired outcomes and providing the best service possible.