Adaolisa Mercy

My name is Adaolisa Mercy Mbamalu, and I have always been passionate about helping others. This passion led me to earn a diploma in Customer Service, which has solidified my ability to deliver exceptional service. My role as an Aviation Security officer has honed my communication skills, enabling me to address passenger concerns effectively and empathetically, even under pressure.Although my typing speed is moderate, I am highly attentive to detail and committed to providing accurate and timely responses. I am familiar with various chat platforms, which allows me to offer efficient support. My approach to customer interactions involves active listening and understanding, ensuring that I provide thoughtful solutions to their issues.I am excited about the opportunity to work in a remote chat support position because it aligns with my passion for helping others and offers the flexibility of remote work. I am enthusiastic about contributing to a team that values customer satisfaction.