About Me
Technical Support Engineer with over 5 years of experience.
I have supported different customers from different parts of the world via phone ,mails and chat and I have developed the ability to handle agitated or distressed customers effectively. My track record includes:
Handling escalated cases and calls daily to provide technical assistance to customers.
Providing high level customer support service to customers
Working with highly ranked customers.
Have the ability to work with non techy customers in a way they would to understand the product by using simple terms and something they can relate with.
Ability to manage my time accordingly when working with customers without allowing one customer to be impacted for another Time management.
Implementing a strategy that reduces customer dissatisfaction.
Maintaining a good customer satisfaction rating.
My Expertise
Explore & Appreciate my Work
Adetunji Adebiyi has not added any portfolio
My Project History & Feedbacks
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Adetunji Adebiyi hasn't been endorsed yet
My Education
Work Experience
Certifications
$15/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
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