Binan City, Laguna, Philippines
technical support, customer service, sales. escalation manager, coach
Local Time - 05:38 AM
About Me
I have 9 years of experience in the BPO industry, I can be described as a highly skilled and versatile employee with a diverse range of expertise. I have a background in customer service, technical support, sales, escalation management, and as a coach.
As a customer service representative, I have honed my communication skills and customer centric approach, ensuring high levels of customer satisfaction. My experience in technical support showcases my problem solving abilities and technical expertise in resolving complex issues. In sales, I have demonstrated my persuasive skills and ability to drive revenue growth.
In my role as an escalation manager, I have shown leadership and decision making skills in handling challenging situations and resolving conflicts. As a coach, I have mentored and trained team members, fostering their professional development and enhancing overall team performance.
Overall, my extensive experience in different roles within the BPO industry highlights my ada
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$10/hr
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