Afiqah Mardhiah
Seri Kembangan, Selangor, Malaysia
Subject matter expert
Local Time - 10:10 PM
About Me
In my current role as a act team leader/subject matter expert at Concentrix, I am responsible for monitoring team performance and providing expert knowledge. Other than that, I also collaborate with cross functional teams to ensure my team gets the support and resources it needs to be successful. The professional experience Ive gained during my time here has helped me manage teams to achieve their KPIs and improve my skills in Microsoft applications such as Excel, while also improving my overall team management knowledge.
Prior to this position, I spent one year working as a key account manager for an e commerce project at Concentrix. In this role, I was tasked with a handful of unique challenges, including discussing business growth with the respective team, handling customer inquiries, and assisting to escalate certain issues to the respective department.
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$20/hr
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