About Me
My name is Ajith, I have around 2.8 years of technical and customer support experience, I’ve honed my skills and I’ve become quite good at providing exceptional customer service and troubleshooting software which will keep our CSAT scores from going down.
Right now, I am working with ExamRoom.ai; it is an AI exam taking platform that serves various countries where most of my work involves software/hardware and network troubleshooting during onboarding of new candidates. Essentially, this position entails rapid diagnosis and resolution of intricate technical problems to minimize downtime and ensure maximum client satisfaction. Apart from this, my previous job, Ive had the opportunity to work extensively with Hubspot CRM and other SaaS products as well. And my working style matches well in fast changing environments and provide seamless customer support experiences while also being a part of the financial success of our customers is why I love what I do!
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