Kolkata, India
Customer Service Associate with 8+ years of experience
Local Time - 09:47 PM
About Me
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I am a Post Graduate and have around 8+ years of experience in customer service. I am very passionate about my line of work, dedicated, hardworking, and a quick learner. Being patient, empathetic, and a good listener, I always take ownership of my customers concern and ensure they get excellent service and support from my end. I am willing to go that extra mile for my customers. I am well versed with SHOPIFY, FRESHDESK and SUGAR CRM.
My experience includes voice support taking inbound and outbound calls both technical and non technical, non voice support through chat and email, as well as support through social media like Facebook and Instagram. I have also worked as a Team Manager in my previous company where I managed a team of 4 people.
With my level of experience and excellent customer service skills, given a chance, I'll prove to be a powerful asset to your company.
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