Anju J V

Experienced professional with a robust background in administrative assistance, customer care service, content moderation, and quality assurance. With an MBA specializing in Human Resource Management and Operations Management, I bring a comprehensive skill set to ensure efficiency and excellence in various roles. Proven track record in maintaining high standards and fostering positive interactions in diverse environments.Professional Experience:Administrative Assistant:Managed schedules, coordinated meetings, and handled communication channels.Streamlined office operations and maintained accurate records.Assisted in the preparation of reports, presentations, and documentation.Customer Care Service:Provided exceptional support and solutions to customer inquiries and complaints.Maintained customer satisfaction through effective communication and problem solving.Trained and mentored new customer service representatives.Content Moderator:Monitored and evaluated user generated content