Patna, India
Customer support specialist, specialised in email and chat support
Local Time - 10:22 AM
About Me
I have over five years of experience in customer support, specializing in email and chat support. I worked across various verticals like Insurance, banking, e commerce, ride hailing and gaming process in various companies like Mphasis, Hipower support centre, IntouchCX and indrive. I have excellent written communication skills, problem solving and interpersonal skills. I am proficient with Microsoft tools and CRM tools like Zendesk, JIRA, Salesforce, Helpshift, Intercom, etc.
I believe that I can be a great fit for the role because I have a passion for customer service and my skills & experience perfectly align with the role.
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