About Me
Dynamic and results oriented professional with 3.3 years of experience in technical support and customer services
via various channels phone, email, chat, remote desktop. Proficient in diagnosing and resolving technical issues,
delivering exceptional customer service, and ensuring client satisfaction. Skilled in effectively communicating
technical concepts to non technical users, while maintaining a customer centric approach and taking screen share
access to help them. Dedicated employee who worked on tools such as OKTA, Salesforce, JIRA tickets, Google
Workspace, Boomgar, Microsoft Office, etc and wishes to learn many more. Proven ability to thrive in fast paced
environments, collaborate with cross functional teams, and adapt to evolving technology landscapes. Adept at
leveraging problem solving skills and empathy to address customer concerns and drive positive outcomes.
Quick learner with goals and ambitions.
My Expertise
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$4/hr
Total Earnings
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