Guttikonda, India
Customer Support Associate
Local Time - 12:56 PM
About Me
Hi, my name is Aparna. I hold a B.Sc. in Computers, completed in 2019, and I have professional experience in customer support roles. I previously worked at Amazon as a Virtual Customer Service Associate, where I handled customer queries, provided solutions through chat, and ensured customer satisfaction through effective communication.Additionally I have experience as a Senior Telecaller at HDP Financial Services, focusing on customer interaction, due collections, and First Call Resolution FCR. I’m passionate about continuous learning and personal development, especially in communication, technology, and customer service.
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