About Me
As a dedicated customer service representative, I deliver high quality service by promptly addressing client inquiries and managing a high volume of calls and emails. My effective communication ensures clear information on loan processes, account statuses, and product offerings, achieving a 95% customer satisfaction rate.
I resolve 98% of client issues within 24 hours, maintaining detailed records in the CRM system, which contributed to a 30% reduction in processing errors. Collaborating with my team, I helped develop strategies that increased customer satisfaction ratings by 20%.
My key competencies include excellent communication, confidentiality, customer service excellence, social media management, administrative proficiency, empathy, multitasking, time management, adaptability, CRM systems management, data management, and problem solving skills.
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$5/hr
Total Earnings
$ 2
Projects Completed
1
Services Delivered
0
Buyer worked with
1
Feedbacks
1
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Total Refund
0
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