About Me
Experienced technical support engineer in IT industry. I have been working with the BPO industry for 8 years. Areas of expertise includes System administration and data backup solution.
With a 5+ years track record in handling customer complaints & feedback, resolving conflicts, troubleshooting issues, persuading & convincing clients, handling emails and chat supports, and answering product questions, I have gathered notable skill sets needed to serve as your customer service representative and retain old and new customers as well as convert prospects to loyal customers.
My key features are
• Effective Communication,
• Order fulfillments,
• Customer Retention,
• Conflict Resolution,
• Offering Amazing Customer Service Experience,
• Resolving Clients Queries
• Email, Phone, and Chat Support
• Inbound and Outbound Calls
My Expertise
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$4/hr
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