Arthur Lewanika

A hard working and energetic IT and security professional with over 15 years’ experience working as IT/ Database Administrator and Website Manager. I have great multi tasking skills, and analytical skills. Provide timely and friendly support to colleagues within the organisation onsite or at remote location in person through a range of communication tools face to face, via email or by phone.
Experienced with handling IT help desk, managing, and timely resolving IT incidents or escalating incidents to management in a timely manner when required. I also have experience in learning and applying new technologies as appropriate, this includes working with cloud technologies such as Microsoft cloud technologies and Google cloud technologies, recently completed a Google Professional IT support certificate and Google analytics certificate.
I also graduated from University with a MSc in Information Systems Management, Post graduate Certificate in Business Information Systems, BSc in Business