Pune, India
Technical Support Representative | Customer Experience Specialist
Local Time - 07:37 AM
About Me
I am a highly skilled Technical Support Specialist with over 2.4 years of experience at Dell, providing top tier troubleshooting and customer assistance to North American clients. With a strong academic foundation in Computer Science graduated with a 9.15 CGPA from Mumbai University, I bring a technical mindset to solving complex system issues.
Additionally, I have hands on experience in e commerce operations, including managing website layouts, stock monitoring, and handling exchange/refund processes at Lifecarebuy. My technical proficiency extends to Python, having developed a chatbot as part of my final year project.
Fluent in Hindi and English, I excel in effective communication, customer satisfaction, and IT problem resolution. I am passionate about leveraging my skills to deliver exceptional support and technical solutions.
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$8/hr
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