Austin Perlas

Im Austin Solomon Perlas, a dedicated professional with a diverse background in customer service and technical support. With over [3years and 8 months, I have honed my skills in effectively resolving inquiries and providing exceptional support to customers across various industries.

Currently, I serve as a Technical Support Specialist at Teleperformance, where I specialize in providing remote technical assistance for TV, internet, and online services. My responsibilities include account management via email and chat, interpreting data for business to business clients, and ensuring seamless service delivery for our customers, all accomplished while working remotely.

Prior to my role at Teleperformance, I gained valuable experience as a Customer Service Representative at Invalid Web Security and a Customer Service Advisor at Concentrix. In these positions, I successfully handled inquiries, facilitated meetings with potential clients, and provided remote support for telecommunication,