About Me
I am an experienced IT specialist with over 10 years of experience in IT support. In my over 10 years in IT support, Ive been responsible for:
Providing technical assistance and support via phone, email, and in person for a variety of issues, ensuring quick and efficient problem resolution.
Installing, configuring, and maintaining software applications and operating systems, ensuring compatibility and adherence to company standards.
Managing and troubleshooting network connectivity issues, including DNS, DHCP, and TCP/IP configurations.
Conducting regular maintenance and updates on hardware and software to prevent potential issues and improve system performance.
Documenting technical procedures, solutions, and user guides to enhance knowledge sharing within the team.
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$30/hr
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