Bangalore (South), Karnataka, India, India
Feedback Manager
Local Time - 11:50 PM
About Me
• Skilled in identifying the customer needs and the larger business objectives that a product or feature will fulfill, articulating what success looks like for a product, and rallies a team to turn that vision into a reality.
• Proficient in product planning & execution in the Product Lifecycle, including gathering and prioritizing product & customer requirements, defining the product vision, & collaborating with the Engineering, Sales, Marketing & Support Teams, ensuring all the goals are met within deadlines.
• Expertise in collecting and analyzing client feedbacks to evaluate performance and implement process improvements & methodologies.
• Skills in improving customer service experience, creating engaged customers and facilitating organic growth by taking ownership of customers issues and following problems through to resolution.
• Understanding of customer behavior, product analyzing & expectations, usage trends, and product
adaptability to increase usage and make the product more
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