Bhuvaneswari Mohanraj

• Good understanding of functioning processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level and attainment of budgeted objectives
• Identifying and evaluating engagement risks in process with audits & risk management team and tracking them to closure
• Partnered effectively with clients to identify needs and evaluated the alternative business solutions.
• Performed benchmarking exercise to strengthen/automate existing process.
• Involved in Identifying and evaluating engagement risks in liaison with audits & risk management team and tracking them to closure
• Coordinated integration with support functions like Quality, Training, Technology, Compliance & HR.
• Analysed objectives for the team and guided them to meet their respective objectives.
• Headed and developed an effective and efficient team, including retention and succession of the best talents.
• Evaluated team’s performance on a regular basis, provide them fe