About Me
I am a dedicated and results oriented Customer Support Team Leader with a proven track record of leading high performing teams to deliver exceptional customer service experiences. With 6years of experience in the customer support industry, I have honed my skills in team management, customer relationship management, and problem solving. My passion lies in fostering a customer centric culture within teams, driving efficiency, and ensuring continuous improvement in service delivery.
Key Skills and Expertise:
Team Leadership: Experienced in leading and motivating teams of [size] customer support professionals, setting clear objectives, and fostering a collaborative and positive work environment.
Customer Service Excellence: Skilled in managing customer interactions, resolving escalations, and ensuring timely and effective resolution of customer issues.
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