About Me
Hi, I’m Charwin “Cha” Espinosa. I’m a single mother of four girls with over eight years of experience in the BPO industry. I’ve worked as a customer service associate for major companies like AT&T, Comcast, T Mobile, and Chime, handling billing inquiries, payment processing, and troubleshooting account issues. Working remotely has helped me develop strong communication, problem solving, and time management skills, allowing me to balance my professional life with raising my family. My experience in billing and customer service has taught me how to resolve complex issues efficiently and keep customers satisfied, even under pressure.
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