Chinenye Jideofor

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I am the solution oriented Customer Service Specialist and proactive Virtual Assistant who provides exceptional support and creating positive experience that every client is looking to hire.
I am Chinenye, a resourceful Customer Service and Support Specialist with over 5 years of progressive experience of supporting customers across different fields in handling above 70% of customer’s inquiries, resolving issues, and ensuring customer satisfaction. I contributed to the growth and profit margin of the companies I have worked with by creating new processes while maintaining existing customers, rendering technical support through administering and maintaining all user accounts, supporting members to achieve excellent work productivity while reducing operational cost.
My expertise includes; technical support,customer service and support,product assistant,customer education.
Premium tools includes; Slack, Trello,Hubspot, Zendesk,Intercom.