About Me
As an IT Support Engineer with responsibilities of providing technical assistance to end users, troubleshooting hardware and software issues, and maintaining IT infrastructure of reputable business organization that geared towards growth.
I have Strong understanding of computer hardware and software, Knowledge of operating systems Windows, macOS, Linux and common software applications, Familiarity with networking concepts, protocols, and troubleshooting, Ability to diagnose and resolve technical issues efficiently, Analytical thinking to troubleshoot and solve problems logically, Excellent communication skills to interact with end users and provide support in a clear and friendly manner, Patience and empathy when dealing with users who may not have a technical background, Maintaining accurate records of IT issues and their resolutions, Sharing knowledge and expertise with colleagues, and staying informed about the latest technologies and trends is essential.
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$120/hr
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