Christian Santos
Dasmarinas, Philippines
Customer Support Representative/Lead/Manager
Local Time - 02:00 AM
About Me
Friendly Customer Service Representative, with a total of 10 years in experience. Used to work daytime shift, as well as graveyard shifts. Seeking to use proven skills in problem solving and communication to provide expert service to customers.
SKILLS:
• Highly skilled in listening and responding to customers’/ clients needs and concerns
• Demonstrated ability to provide information regarding products and services
• In depth knowledge of taking orders, determining charges, and overseeing billing or payments
• Track record of reviewing and making changes to customer/client accounts
• Proven record of handling returns or complaints
• Able to record details of customer contacts and actions taken
• Comprehensive knowledge of researching answers and solutions
• Demonstrated ability to log notes and follow up information
• Analytic thinking aimed at resolving customers’ issues in a proactive manner
My Expertise
Explore & Appreciate my Work
Christian Santos has not added any portfolio
My Project History & Feedbacks
My Endorsements
Christian Santos hasn't been endorsed yet
My Education
Work Experience
Certifications
$12/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by city
Copyright © 2024 | Truelancer.com