Christian Santos
Dasmarinas, Philippines
Customer Support Representative/Lead/Manager
Local Time - 03:44 PM
About Me
Friendly Customer Service Representative, with a total of 10 years in experience. Used to work daytime shift, as well as graveyard shifts. Seeking to use proven skills in problem solving and communication to provide expert service to customers.
SKILLS:
• Highly skilled in listening and responding to customers’/ clients needs and concerns
• Demonstrated ability to provide information regarding products and services
• In depth knowledge of taking orders, determining charges, and overseeing billing or payments
• Track record of reviewing and making changes to customer/client accounts
• Proven record of handling returns or complaints
• Able to record details of customer contacts and actions taken
• Comprehensive knowledge of researching answers and solutions
• Demonstrated ability to log notes and follow up information
• Analytic thinking aimed at resolving customers’ issues in a proactive manner
My Expertise
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$12/hr
Total Earnings
$ 0
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