About Me
My name is Onyema Cynthia and I am from Imo State.
For the past 5 years, I’ve been working with United Bank for Africa across several roles ranging from Tellering, Customer Service, ATM Custodian, Cash Officer, and Head of Processing. This really sharpened my ability to handle customer’s inquiries, resolve all sorts of conflicts, and ensure guest satisfaction. I recently completed a series of professional workshops on communication and customer relationship management to make sure I’m on top of my game. I learned a lot of new strategies to effectively engage with customers and solve problems more efficiently, so I’m excited to put them into good use.
I have some background in data analysis, with a degree in computer science from Imo State University.
I’m excited to leverage my background in customer service to contribute to your team and help maintain the high standards your service is known for.
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