About Me
I have over 13 years of experience in customer service through phone, email, chat, and in store interactions. I have managed two accounts in a Business Process Outsourcing BPO setting, specifically in the e commerce printer account and food delivery account. My responsibilities include providing assistance to our clients by answering inquiries, troubleshooting, resolving issues and concerns promptly, and selling products and services. Furthermore, I am a dedicated team player with a proven track record of meeting key performance indicators KPIs. Additionally, I have experience using CRM tools such as Salesforce, Dispatch, Dynamics 365, and Nimda.
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$6/hr
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