About Me
My background includes serving as a customer service associate within both call-center and home based respectively. Most recently, I worked as a code compliance specialist, where my responsibilities included assuring that our property complies with the housing code, I worked within two high-volume customer-support call centers for a major credit card companies where I demonstrated the ability to resolve a variety of issues and complaints such as billing disputes, phone applications and credit review. I consistently met my call-volume goals, handling an average of 100 to 150 calls per day. In addition to this experience, I gained considerable customer service skills during my stay on a company that handle customer retention for a UK credit cards. I also bring to the table strong computer proficiency in Microsoft and CRM applications and a college degree education major.Please see my profile for details of my experience and education.
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