About Me
Worked as Project Manager in an Australia’s largest Telecommunication Company.
· Responsible for End to End project delivery.
· Built high customer relationships, analyzed their business needs, improved business processes for delivering projects on time and achieved customer satisfaction.
· Supervising and coordinating with different project teams including sales, design, technical, resource management, finance, helpdesk, and other internal project staff for timely project delivery.
· Interacting with customer to schedule an appointment to fulfill their business requirements i.e., Router, Switch, phone and handset installation, service cutover, fiber installation..
· Be an effective point of escalation for customers and stakeholders, as required, to manage and resolve service delivery issues and support the sales process.
· Preparing and sending out the project status report to internal and external stakeholders periodically.
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