Gurgaon, India
Customer Chat/Email Support, Social Media, Data Entry, Shopify
5
1 project delivered
Local Time - 12:15 AM
About Me
With 8+ years of experience into Customer Service and Relations, I have hands on experience in:
• Order Fulfillment | Order Processing
• Customer Service | Customer Support
• Zendesk
• Freshdesk
• Zopim
• Comm100
• WooCommerce
• Magento
• Shopify
• Dropbox
• Freshdesk
• Mailchimp
• Product Listing
• Product Research
• Virtual Assistant
• Data Entry
• Google Apps
• Microsoft Office
• Email Handling
• Live Chat
• Administrative Support
• Social Media management
• Internet Researching and a lot of similar branches.
Throughout my journey, I have been helping ECommerce firms with their Customer Service tasks. My responsibilities included:
Live chats Zopim, Olark
Email handling Zendesk
Chargeback claims Paypal, Amazon, Ebay, BBB, Credit cards and more
Refunds and Paychecks
Managing Invoices
Creating shipment labels in ShipStation
Product listing in shopify, Magento, and wooCommerce stores
Inventory Management on spreadsheets, google docs and Excel
My Expertise
Explore & Appreciate my Work
Deepika Arora has not added any portfolio
My Project History & Feedbacks
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My Education
Work Experience
Certifications
$10/hr
Total Earnings
$ 35
Projects Completed
1
Services Delivered
0
Buyer worked with
1
Feedbacks
1
Followers
Total Refund
0
Contest Completed
0
Member since
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