About Me
With over 7 years of dedicated expertise in the dynamic field of IT, I am a seasoned IT technical support specialist with a concentration in Network Administration. I am committed to ensuring the seamless operation of computer systems and network infrastructures. My extensive academic qualifications include being a Microsoft Certified Professional MCP, Cisco Certified Network Associate CCNA, holding a Certificate in IT Service Management ITIL, and achieving the prestigious Project Management Certificate PRINCE2.
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