Desire Teubes-Freelancer in Cape Town,South Africa

Desire Teubes

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Cape Town, South Africa

Customer Service Manager

-

Local Time - 04:15 AM

Current Availability

Full-time : 30+ hrs/week

About Me


With over 16 years in the web hosting, dedicated server, colocation, and cloud industry, I have a proven track record in managing customer deployments and onboarding, optimising system architecture, and developing effective marketing strategies. As a Cloud Customer Account Manager at xneelo, I led product documentation, collaborated on product development, and drove user adoption through strategic marketing. My role as a Service Manager involved mentoring teams, resolving escalations, and ensuring high customer satisfaction. Previously, as a Server and Colocation Consultant, I excelled in educating customers, managing orders, and troubleshooting issues. My dedication to excellent customer service, continuous learning, and creative problem solving has been central to my success in dynamic, fast paced environments.

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