Dhanil Brendon
Cebu City, Philippines
Customer Service Specialist/ E Commerce Support Specialist
Local Time - 01:46 PM
About Me
I am a dedicated customer service specialist with experience in technical support, team leadership, performance development, and general customer support. Ive handled accounts in telecommunications, eCommerce, and financial platforms, developing skills in attention to detail, active listening, time management, and interpersonal communication.
As a team leader, I ensured agents met performance goals and company policies. As a Performance Development Coach, I guided agents in achieving KPIs through coaching and feedback. I also have experience in billing, payment plans, and managing past due accounts.
Committed to building strong relationships, I drive individual and team success.
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$4/hr
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