About Me
Experienced Product Support Specialist and Technical Writer with expertise in managing technical documentation, providing exceptional customer support, and coordinating cross functional projects. Profcient in designing and implementing B2B training programs, including Agile and Scrum methodologies, as well as developing data driven curricula tailored to corporate and academic needs. Proven ability to streamline processes, enhance user experiences, and drive operational efciency
through innovative solutions. Currently pursuing a Master’s degree in Artifcial Intelligence at Universitas Gadjah Mada UGM, with a focus on Data Science and Computer Vision, further strengthening technical and analytical capabilities.
Skilled in tools like Jira, Postman, Moodle, WordPress, PyCharm, Visual Studio Code, Microsoft Ofce Suite, and Google Analytics, with strong profciency in Python programming. Demonstrated success in using data analysis to inform decision making and optimize outcomes.
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$150/hr
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