About Me
My name is Dina Essam, and I am a dedicated customer service representative with over two years of experience in both voice and non voice roles. I specialize in handling chat and email support, ensuring customer satisfaction by providing prompt and accurate assistance. I hold a Bachelors degree in Science and Education, and I am fluent in both Arabic and English. I enjoy helping people and solving their problems, which aligns perfectly with Preplys mission of providing exceptional support to learners and tutors worldwide.
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