About Me
I am a Customer Experience Specialist and Productivity Assistant with 2 years of experience. I excel in team leadership, performance management, social media management, data analysis, and workflow optimization. Currently, I work at ABNO Software International Ltd, where I enhance customer retention, advise on business improvements, and lead my team in achieving strategic goals. My background includes technical support and IT internships, and I hold a B.Sc. in Information Technology from Multimedia University of Kenya. I am known for my proactive problem solving, strong analytical skills, and dedication to customer satisfaction.
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