Ema Banjac

Professional Network Engineer & Customer Support Specialist | Expertise in Cisco ISE, Palo Alto Firewall, Windows Troubleshooting & Tech Support

With over 8 years of experience in IT and customer support, I specialize in network troubleshooting, configuration, and management of network security systems, as well as providing expert technical support for Microsoft Windows environments. I also bring valuable experience in customer support, having worked as a receptionist at Carnival Cruise Line. This combination of technical skills and client facing experience allows me to deliver exceptional results with a customer focused approach.

My expertise spans across Cisco devices Cisco ISE, Palo Alto Firewalls, Cisco Meraki, Windows troubleshooting, and Windows Server configuration and management. I excel in resolving complex technical issues and providing top notch support to ensure systems run smoothly.

Core Competencies:
Network Troubleshooting & Optimization
Cisco ISE, Palo Alto Firewal