Emem Edem

First of all thank you for the opportunity.
I consider myself a hardworking and a dedicated person. Throughout my career, I gained a lot of experience and have become a problem solver, but at the same iam open to continuous feedback and growth. After 5 years working for the last company, contract expired and the company decided not to renew the contract., though I grew and developed as a professional and the new job opportunity at your company is a challenge and align with what I want for my future. Certainly! With five years of experience in customer service, Ive developed a strong skill set in addressing customer needs and resolving issues efficiently. My expertise includes handling inquiries, troubleshooting problems, and providing accurate information across various communication channels, such as phone, email, and chat. Im adept at maintaining a positive and professional demeanor, even in challenging situations, and Ive honed my ability to empathize with customers and deliver