Emmanuel Alabi

I’d like to let you know that I am an highly motivated and results oriented IT professional with 11 years of experience in providing solid and broad technical support and customer service.

With the ability to effectively troubleshoot and resolve a wide range of hardware via hardware installations and replacements of PCB components to software issues like formatting OS, installation of softwares, flashing of mobile devices’ processor based firmwares.

I have extensive experience in providing real time technical support via chat, offering prompt and effective solutions to customer inquiries.

I ensure smooth operations, a creative problem solver with the ability to identify and resolve issues effectively.

I possess strong written and verbal communication skills with a typing speed of 60 WPM. Highly effective at conveying technical information to customers.

And Yes! I’m continuously seeking to expand my knowledge and skills to stay abreast latest industry trends and technologies.