About Me
I have years of experience in Customer Service assisting U.S and Australian customers. I was trained at a large Call Center in the Philippines and served as Team Lead for 8 years.
I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customer needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Support, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness promptitude, and persuasiveness. I am always willing to learn and willfully familiarize myself with the product in order to provide the best possible support to customers.
I am a full-time freelancer and can work Australian or U.S business hours.
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