Erika Mae Ondes

I strongly believe that a quality work comes with empowering your customers.Best way to provide help is to teach them what to do and how to do it.Letting them have the same knowledge that we have for future use.
My six years experience with BPO industry has given me opportunities to work with telecom companies and well known companies in Australia and USA. This is a proof that i can handle hard core accounts and got the best training.I also received positive feedback from my previous employers regarding Customer Service/Technical Support and sales expertise.I always reach more than the expected quota and receive many awards and recognition for getting commendation calls.
As a call center agent , I also am detail-oriented. Rest assured all the data will be accurately entered .And i strongly believe that keeping people for the company is the best customer service. Building Relationship and convincing people that our product is what they need and best for them.