About Me
I am a customer service representative who is skilled in email, phone and live chat support.
✨I interact with customers like one who knows where the “shoes pinch.” I put myself in a customers situation, empathize with them, troubleshoot their problems, and take them through a calm problem solving process, which in turn increases the rate of customer loyalty and satisfaction and reduces the rate of irate customers.
✨I have worked across various industries like hospitality, Insurance, real estate, beauty, and fashion, where I demonstrated exceptional customer support services as a live chat operator, email, and phone support specialist, providing solutions to client problems, processing orders, managing order change requests, refunds, etc.
I am knowledgeable using CRM Salesforce, Zendesk, Intercom.
Workflow tools: Google Suite, Microsoft, Zoom, Discord etc.
My Expertise
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$5/hr
Total Earnings
$ 0
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