Faith Kariuki-Freelancer in Nairobi,Kenya

Faith Kariuki

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Nairobi, Kenya

Customer service representative

-

Local Time - 09:27 PM

Current Availability

Full-time : 30+ hrs/week

About Me


I am a professional customer support agent with over 3 years of experience. I have gained lots of diverse skills, qualities, and experience that have helped me become proficient and highly effective.
I am reliable, detail oriented, motivated, proactive, independent, adaptable and dedicated. I have a great command of English, both oral and written.

I will,
Instant reply to your customers
Provide support via email
Order Track
Process refunds
Process orders
Offer after sales support
Convert inbound leads etc

I have a great command of most known software in the field, including Zendesk, Freshdesk, Shopify, Intercom, ReAmaze, Gorgias, and Salesforce and I have no problem mastering new software and tools

I can operate effectively across various time zones. I am just an invitation away.

Best Regards,
Faith K

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$5/hr

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