Shanghai, Nigeria
Virtual assistant & customer support representative
Local Time - 12:47 AM
About Me
I am a dedicated Virtual Assistant and Customer Support Representative with a proven track record of delivering exceptional administrative support and customer service. In my virtual assistant role, I efficiently manage calendars, emails, document preparation, and online research, ensuring that daily operations run smoothly for busy professionals. My strong organizational skills and attention to detail enable me to juggle multiple tasks while meeting tight deadlines.
In customer support, I excel at addressing inquiries, resolving issues, and providing clear, empathetic communication across various channels such as phone, email, and live chat. I am proficient in using CRM systems and helpdesk software, which allows me to maintain accurate records and track customer interactions effectively. This combination of technical proficiency and interpersonal skills has consistently helped improve customer satisfaction and streamline business processes.
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$20/hr
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