Fiona Mwendwa
Nairobi, Kenya, Kenya
Customer Success Specialist
Local Time - 03:15 AM
About Me
Dynamic and results oriented Customer Service Representative with a proven track record of driving customer satisfaction and business growth. Adept at managing customer relationships and implementing strategic initiatives to enhance the overall customer experience. Skilled in contract and account management, customer retention strategies, and customer feedback analysis. Proficient in prospecting, negotiation, and budgeting, with a focus on expanding accounts and driving revenue growth. Experienced in customer training and onboarding, ensuring seamless integration, and maximizing client success.
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$15/hr
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