About Me
Virtual Assistant with over 6 years of experience in cross border e commerce and virtual assistance. Proven ability to handle 45+ customer inquiries daily across multiple channels, collaborate effectively with suppliers and team members, and efficiently resolve issues, achieving a 95% customer satisfaction rating. Demonstrated expertise in utilizing Excel for data analysis, contributing to a 10% increase in efficiency. Delivering exceptional customer service and aligning with core values of respect, integrity, transparency, ownership and growth mindset. Bilingual in English and Spanish
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