Franklin Okafor

I am a detail oriented Virtual Assistant, I specialize in streamlining business operations and helping entrepreneurs, professionals and companies save up to 30 hours of work every week, which allows them focus on growing their business. I provide tailored solutions to meet the needs of my clients. I am committed to providing exceptional services.

My Core Competencies are as follows:

>Customer Support promptly responding to customers inquiries, maintain positive customer relationships, handle complaints of various complexities, keep record of customer interactions and troubleshoot problems via email, chat or phone.

>Email Management monitor and organize incoming emails, categorize and prioritize messages, filter and flag important emails to ensure timely attention and follow up, respond to mails when appropriate.

>Calendar Management schedule and manage appointments, calls and meetings ensuring no conflict. Send reminders and updates for scheduled commitments and track changes.